8.3 Training Delivery Methods Learning Objective Explain the types of training delivery methods. Depending on the type of training occurring, you may choose one delivery method over another. This section discusses the types of delivery methods we can use to execute the types of training. Keep in mind, however, that most good training programs will use a variety of delivery methods. Wendy’s Grill Training, circa 1989 (click to see video)… Read More »Training Delivery Methods

8.2 Types of Training Learning Objective Be able to explain and give examples of the types of training that can be offered within an organization. There are a number of different types of training we can use to engage an employee. These types are usually used in all steps in a training process (orientation, in-house, mentorship, and external training). The training utilized depends on the amount of resources available for… Read More »Types of Training

8.1 Steps to Take in Training an Employee Learning Objective Explain the four steps involved when training an employee. Any effective company has training in place to make sure employees can perform his or her job. During the recruitment and selection process, the right person should be hired to begin with. But even the right person may need training in how your company does things. Lack of training can result… Read More »Steps to Take in Training an Employee

Chapter 8: Training and Development Training: Not Like It Used to Be Imagine this: You have a pile of work on your desk and as you get started, your Outlook calendar reminds you about a sexual harassment training in ten minutes. You groan to yourself, not looking forward to sitting in a conference room and seeing PowerPoint slide after PowerPoint slide. As you walk to the conference room, you run… Read More »Training and Development

7.3 Implementing Retention Strategies Learning Objective Explain the strategies and considerations in development of a retention plan. As we have addressed so far in this chapter, retention and reduction of turnover is paramount to a healthy organization. Performing research, such as calculating turnover rates, doing exit interviews, and surveying employees’ satisfaction, are the first steps. Once this is done, understanding motivational theories and the application of them in the retention… Read More »Implementing Retention Strategies

7.2 Retention Plans Learning Objectives Be able to discuss some of the theories on job satisfaction and dissatisfaction. Explain the components of a retention plan. Effective high-performance work systems (HPWS) is the name given to a set of systematic HR practices that create an environment where the employee has greater involvement and responsibility for the success of the organization. A high-performance work system is a strategic approach to many of the things… Read More »Retention Plans

7.1 The Costs of Turnover Learning Objectives Be able identify the difference between direct and indirect turnover costs. Describe some of the reasons why employees leave. Explain the components of a retention plan. According to the book Keeping the People Who Keep You in Business by Leigh Branham (Branham, 2000), the cost of losing an employee can range from 25 percent to 200 percent of that employee’s salary. Some of the costs… Read More »The Costs of Turnover

Chapter 7: Retention and Motivation Dissatisfaction Isn’t Always about Pay As an HR consultant, your job normally involves reviewing HR strategic plans and systems of small to medium size companies, then making recommendations on how to improve. Most of the companies you work with do not have large HR departments, and they find it less expensive to hire you than to hire a full-time person. Your current client, Pacific Books,… Read More »Retention and Motivation

6.5 Cases and Problems Chapter Summary A compensation package is an important part of the overall strategic HRM plan, since much of the company budget is for employee compensation. A compensation package can include salary, bonuses, health-care plans, and a variety of other types of compensation. The goals of compensation are first to attract people to work for your organization. Second, they can be used to retain people who are already working… Read More »Cases and Problems

6.4 Other Types of Compensation Learning Objective Explain the various types of benefits that can be offered to employees. As you already know, there is more to a compensation package than just pay. There are many other aspects to the creation of a good compensation package, including not only pay but incentive pay and other types of compensation. First, we will discuss benefits that are mandated by the federal government,… Read More »Other Types of Compensation