Chapter 3: Diversity and Multiculturalism Hiring Multicultural On a Tuesday afternoon, as you are getting ready to go to lunch, you receive an e-mail from your human resources (HR) manager about the need to hire a new project manager, and there is a $500 bonus for referring a friend who successfully joins the company. Immediately, you e-mail your friend Daniel, because you know he would be great for the job.… Read More »Diversity and Multiculturalism

2.4 Cases and Problems Chapter Summary Human resource management was once called the personnel department. In the past, hiring people and working with hiring paperwork was this department’s job. Today, the HRM department has a much broader role, and as a result, HR managers must align their strategies with the company’s strategies. Functions that fall under HRM today include staffing, creation of workplace policies, compensation and benefits, retention, training and… Read More »Cases and Problems

2.3 Tips in HRM Planning Learning Objective Explain the aspects needed to create a usable and successful HRM plan. As you have learned from this chapter, human resource strategic planning involves understanding your company’s strategic plan and HR’s role in the organization. The planning aspect meets the needs of the strategic plan by knowing how many people should be hired, how many people are needed, and what kind of training… Read More »Tips in HRM Planning

2.2 Writing the HRM Plan Learning Objective Describe the steps in the development of an HRM plan. As addressed in Section 2.1 “Strategic Planning”, the writing of an HRM strategic plan should be based on the strategic plans of the organization and of the department. Once the strategic plan is written, the HR professional can begin work on the HR plan. This is different from the strategic plan in that it… Read More »Writing the HRM Plan

2.1 Strategic Planning Learning Objectives Explain the differences been HRM and personnel management. Be able to define the steps in HRM strategic planning. In the past, human resource management (HRM) was called the personnel department. In the past, the personnel department hired people and dealt with the hiring paperwork and processes. It is believed the first human resource department was created in 1901 by the National Cash Register Company (NCR).… Read More »Human Resource Strategic Planning

Chapter 2: Developing and Implementing Strategic HRM Plans The Value of Planning James stumbled into his position as the human resource manager. He had been working for Techno, Inc. for three years, and when the company grew, James moved from a management position into a human resource management position. Techno, Inc. is a technology and software consulting company for the music industry. James didn’t have a good handle on how… Read More »Developing and Implementing Strategic HRM Plans

1.4 Cases and Problems Chapter Summary Human resource management is the process of employing people, training them, compensating them, developing policies relating to the workplace, and developing strategies to retain employees. Three certification exams, which are offered by the Human Resource Certification Institute, can be taken to show HRM skills and become more marketable. Human resource management involves seven main areas: (1) staffing, (2) workplace policies, (3) benefits and compensation, (4)… Read More »Cases and Problems

1.3 Today’s HRM Challenges If you were to ask most business owners what their biggest challenges are, they will likely tell you that cost management is a major factor to the success or failure of their business. In most businesses today, the people part of the business is the most likely place for cuts when the economy isn’t doing well. Consider the expenses that involve the people part of any… Read More »Today’s HRM Challenges

1.2 Skills Needed for HRM Learning Objectives Explain the professional and personal skills needed to be successful in HRM. Be able to define human resource management and the certifications that can be achieved in this profession. One of the major factors of a successful manager or human resource (HR) manager is an array of skills to deal with a variety of situations. It simply isn’t enough to have knowledge of… Read More »Skills Needed for HRM

1.1 What Is Human Resources? Learning Objectives Explain the role of HRM in organizations. Define and discuss some of the major HRM activities. Every organization, large or small, uses a variety of capital to make the business work. Capital includes cash, valuables, or goods used to generate income for a business. For example, a retail store uses registers and inventory, while a consulting firm may have proprietary software or buildings. No matter… Read More »What Is Human Resources?